Madame Tussauds Reviews

Just writing the review to say the guy at the start of the red carpet section with the microphone was brilliant, he made a great joke about my partners many bags (which I laughed about the whole way home). 10/10 customer service, hope he is there when we visit again :)

Amazing day out - not just for tourists! We live in london and have visited 3 times with a fourth visit planned. It’s so much more than wax works, and great for all ages. They are really good when our visit was impacted by Covid closures. The team were fantastic at rebooking my daughters birthday.

So cool. Love the creepy ones.

Love visiting here always a great experience

I was so blown away by the excellent customer service by the First Aid team, particularly Ross. I had a slight exhaustion and felt light headed after standing in queue for a while…plus I had my elderly aunt with me. The lady checking the tickets swiftly attended to us and coordinated on call with her first aid team, who helped us feel refreshed by providing some supplies and freebies! I didn’t expect this kind of customised attention due to the long queue of visitors and busy holiday mid-term. No complaints just smiles and warmth from Ross and the ladies. Thanks to all! Will return with my hubby soonest!!

Had a brilliant time always so good.

I'm just lost for words, the experience at Madam tussade London, has been amazing. From the time, I walked through the entrance, the statues look so life like. I really didn't want to leave, every area you go to is perfect. I would recommend everyone should visit, at least once in a life time. The staff are friendly and very informative. It was just the best, and will definitely go again?

Combi ticket rip off. Even thought i checked both attractions were available for the day i was travelling to london, they were not available to combo tickets. Is this the reason they dont let you check the dates for the second attraction.

Had a great time here, me and the kids loved it.

Thank you for a lovely day out on Monday this week. My last visit being over thirty years ago, so lots to see. Many thanks for all the staff that enabled me to access the different floors due to mobility issues. All so kind and helpful going that extra mile, and a special mention to Millie. Well done to everyone.

It was really fun seeing all the famous and known people in wax!

Fantastic, cant wait to go with the kids again.

Visited madam Tussaud’s with my girlfriend. Firstly just wanted say a massive thank you to Lavina who helped us sort out our tickets at the self checkout and was very pleasant and helpful.

The museum was loads of fun with a range of present celebs and famous people and history. Would recommend!

Went once cause my girlfriend wanted to see it. Never again. That "museum" it's a proper joke ? Filthy, zero organising of crowd, staff has no clue of anything whatsoever. Most of the so called attractions are displayed in such bad lighting, you can barely take a picture, don't know if i recognised 5 figures there, poorly buit and there's no "life size" in there. Truly a waste of money and time. Oh, and what's the point kf booking ahead online if i have to sit in an hour queue? Marvel show is a disgrace, especially the 4d thing ?. The gift shop...what can i say, i can find everything on any corner kiosk in central London. Why is this fire hazard, disease spreading, disgusting place so popular, beats me

Madame Tussauds was one of those places I felt I needed to go, but wasn't sure how entertaining wax figures would actually be. But I'm glad we went! An entertaining couple of hours. My nephew loved the Marvel figures!